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Privacy Policy

Effective Date: 18/05/2025

At NW Supplies (a trading arm of AHS Nice Work Ltd), we are committed to protecting your personal data and respecting your privacy. This privacy policy sets out how we collect, use, and protect your personal information when you use our website or contact us.

By using our website at https://www.nw-supplies.org.uk, you agree to the terms of this privacy policy.

Who We Are

NW Supplies is a division of AHS Nice Work Ltd, dedicated to providing custom branding, promotional merchandise, and event management supplies. Our services include printed banners, signage, medals, event branding, and more. We are based in the United Kingdom and operate in compliance with the UK General Data Protection Regulation (UK GDPR).

What Information We Collect

We may collect and process the following types of personal data:

  • Contact details such as your name, email address, phone number, and company (if applicable)

  • Enquiry details when you submit a form via our website

  • Marketing preferences if you opt-in to receive updates or promotions

  • Technical data such as your IP address, browser type, and device (collected via Wix)

How We Collect Your Data

We collect data when you:

  • Fill out a contact or enquiry form on our website

  • Email or call us directly

  • Engage with our promotional materials (e.g., brochures, social media)

Our website is hosted on Wix, which uses cookies and analytics tools to enhance performance and user experience. You can control cookie settings through your browser.

How We Use Your Data

We use your personal data to:

  • Respond to your enquiries

  • Provide you with a quote or information about our services

  • Process and fulfill orders for branded supplies or services

  • Send relevant marketing communications (only if you have opted in)

  • Improve our website and services

We do not sell or rent your data to third parties.

Legal Basis for Processing

We process your data under the following legal bases:

  • Consent – where you have given clear consent (e.g., marketing)

  • Contract – to fulfill our obligations related to your enquiries or orders

  • Legitimate interests – to operate and improve our services

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Typically, we retain enquiry records for up to 12 months, unless a customer relationship is established.

Data Security

​We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email: info@nw-supplies.org.uk

Third-Party Services

Our website may contain links to third-party services (e.g., Wix analytics, payment processors). We are not responsible for the privacy policies of those third-party services.

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website with the effective date clearly stated.

Contact Us

If you have any questions about this policy or your personal data, please contact us at:

Email: info@nw-supplies.org.uk
Postal Address: Nice Work, Office 3, Rye Wharf, Rye, TN31 7TE, United Kingdom

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